Additional freight charges may apply when ordering out of the United States. Please contact us today for an exact freight rate at 866-259-8343.
You may return most items purchased from MillworkExpress.com for partial refund within 30 days from purchase date. Millworkexpress.com will not accept the return of any “custom” made products. All returns are subject to a 25% restocking fee. All returns must accompanied by an RMA or RGA and must be in must be in its original packaging. Customer is responsible for all freight costs associated with the return of all goods to Millworkexpress.com. You can obtain an RMA or RGA by contacting customer service at 866-259-8343.
All credits will be issued only upon verified receipt of authorized merchandise description and count detailed in the RGA, and only after quality assurance confirmation of product “condition” being received. All returns must be properly packaged and insured. Any damaged product received by Millworkexpress.com, will not be credited regardless of signed “receipt of goods”, and all associated restocking charges will apply.
If your order was delivered damaged, defective, or an item was incorrectly packaged, please contact our customer service department at 866-259-8343.
Freight cost breakdown:
$1-$149.99 = $55.95
$150-$449.99 = $19.95
$450 and above = Free Freight
